Leading self-storage provider, Ready Steady Store, has received the Feefo Platinum Trusted Service Award after being recognised for consistently delivering a world-class customer experience.
Following the pandemic, consumer confidence has continued to grow back slowly, but there is still an element of caution surrounding consumer spending. Because of this, businesses that maintain service excellence and weave in a customer advocacy strategy will continue to stand out, with this award celebrating brands that are delivering standards that go above and beyond.
Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping both brands and consumers make better decisions, and enabling brands to deliver more personalised experiences.
Established by Feefo in 2014, the Trusted Service Awards recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’ dedication to providing outstanding customer service by analysing feedback from real customers.
Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 5 between 1st January 2024 and 31st December 2024.
Mehran Charania, Director of Ready Steady Store said: “Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it’s based entirely on genuine customer feedback. In today’s challenging economic climate, we understand the importance of delivering exceptional value and service. This award validates our team’s dedication to truly listening to our customers and meeting their needs. Looking ahead to 2025, we remain committed to maintaining these high standards and continuing to put our customers first.”
Tony Wheble, CEO at Feefo, congratulated the winners: “During these economically challenging times, it’s inspiring to see companies like Ready Steady Store consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
Ready Steady Store provides cost-effective storage units across the Midlands, South, North and East of England. Since launching in 2006, the company has continuously invested in user-friendly technologies designed to enhance the customer storage experience and raising standards within the storage industry.
For more information, please visit: https://www.readysteadystore.com/
